Date: January 3, 2021
Written by: Private Homeowner
From: Burnaby, British Columbia
Had called Drainrock Industries to solve a water leak in my basement that another company (Drainmaster) couldn't resolve. Drainrock took care of the issue discovering Drainmaster did not do a proper job. I highly recommend Drainrock Industries and never will use the highly and most advertised companies. Very professional by Drainrock Industries!
Company Response
Thank you for taking time to write a review about your experience with Drainrock Industries. You were referred to us through a friend of yours that had previously used our services and was happy to share their experience. Unfortunately, the first drainage contractor you hired did not measure floor height elevations and installed new perforated PVC drainage approximately 10" above the height of the floor slab in the basement. Perimeter drain tile is intended to be installed with the top of the pipe below the bottom of the floor slab at the high point of the system, controlling the water table and preventing water ingress. From all of us at Drainrock Industries we thank you.
Date: January 3, 2021
Written by: Shayna
From: Langley, British Columbia
We were having some major flooding issues inside our building. We contacted Drainrock Industries for a quotation. They came out and surveyed the issues, issued a quotation and we approved the work. Their crew showed up on time, resolved the one issue we had to our great satisfaction. We then had them come back for another issue and it was also solved to our great satisfaction. Crew and owner are awesome people that take time to explain everything. Would recommend them to anyone needing repairs. Very reliable, dependable, friendly.
Company Response
Thank you for your kind review about our family business. It is the most rewarding part of this business to know that we have been able to help people through this tough time. COVID has caused stress and anxiety for all of us, but we are thankful that we were able to develop a safe plan to work and help people with their water ingress problems. From all of us at Drainrock Industries, we thank you.
Shell Busey of HouseSmart Network speaks with Bob Wilde from DrainRock Industries about perimeter drainage and why it is very important to have it inspected regularly.
No matter how large or small the job is, our company promises you will receive:
Drainrock Industries is your trusted family owned and operated company that specializes in doing the job RIGHT the first time. Our team inspect perimeter drainage and can correctly diagnose and repair problem areas such as:
We assess the problem area and give a detailed analysis on the root of the problem with the aid of a video inspection camera and hydro flushing equipment. Then outline a solution and implement it to permanently fix the problem. Our service area covers entire lower mainland from Horseshoe Bay to Abbotsford, including Vancouver, West Vancouver, North Vancouver, Richmond, Surrey, Burnaby, Coquitlam, Port Moody, Pitt Meadows, Maple Ridge, White Rock and Langley.
