During that last heavy rains in late 2021, now called Atmospheric Rivers, thousands of homeowners had water ingress issues and turned to different companies to help solve their problems. We heard from many that had negative first experiences with other companies and found Drainrock as a second call. Panic often sets in when you find water in your home and you call the first company you can find, many of which are plumbers.
We are a drainage specific company that only solves drainage related problems. We are not going to change a hot water tank, repair a furnace or install a sink. If you have a wet basement, damp crawlspace, musty odor or soggy yard, we have a drainage solution for you.
Date: December 19, 2021
Written by: Carol
From: Surrey, British Columbia
After a very negative experience with another company, I was referred to Drainrock Industries by a neighbour and was told I would be in very good hands. It was a very positive experience from the first time Bob came to my home until Justin and Austin had completed the job. They had found the sump within 10 minutes, the other company was unable to find it and suggested I hire someone else to find the sump and then call them back at an additional charge.
I felt Justin and Austin honestly cared and were eager to find the source of my crawlspace flooding. They were very friendly and professional and did a great job right through to the cleanup. A Great Company! A Positive Experience!
Thank you Drainrock Industries!!
Date: December 10, 2021
Written by: Hugh
From: Vancouver, British Columbia
Drainrock owner Bob, had provided a free site visit and cost quote for a new drain tile installation, replacing the one that was part of my old house built in the 1920s. We also needed drainage troughs to protect our driveway and parking garage from heavy rain.
Bob was friendly and patient in answering my questions and explaining the details of the installation. A contract was then carefully drafted and later signed as I found the price reasonable, and the terms thorough; in contrast, two other companies who came in either wrote a vague contract or gave a price that was significantly higher and for less work. Drainrock’s contract was much more honest and professionally drafted.
Rylan and his crew took around two weeks to complete the installation. During that time, communication with the workers had been courteous; they had completed various stages of the installation efficiently, and cleaned the work site thoroughly afterwards. They were also flexible in taking additional requests including miscellaneous site debris removal which I really appreciated.
I could tell the workers really cared about the installation and took pride in their work because of their quality materials, workmanship and positive communication skills.
I highly recommend this company to everyone because they are honest and professional, and they provide quality performance at a reasonable price. It was a pleasure dealing with Drainrock Industries from start to finish.
Thank you for providing me with peace of mind following a quality installation and positive interaction with your staff–much appreciation.
Shell Busey of HouseSmart Network speaks with Bob Wilde from DrainRock Industries about perimeter drainage and why it is very important to have it inspected regularly.
Drainrock Industries is your trusted family owned and operated company that specializes in doing the job RIGHT the first time. Our team inspect perimeter drainage and can correctly diagnose and repair problem areas such as:
We assess the problem area and give a detailed analysis on the root of the problem with the aid of a video inspection camera and hydro flushing equipment. Then outline a solution and implement it to permanently fix the problem. Our service area covers entire lower mainland from Horseshoe Bay to Abbotsford, including Vancouver, West Vancouver, North Vancouver, Richmond, Surrey, Burnaby, Coquitlam, Port Moody, Pitt Meadows, Maple Ridge, White Rock and Langley.