Date: February 8, 2021
Written by: Marty & Shella
From: Maple Ridge, British Columbia
Having used Drainrock in the past, and being highly impressed with their work, Bob was the first one we called when we found water leaking into our basement crawl space. Bob came out and had a look, and since we knew from their past inspection that we had some issues with the perimeter drains on the north side of the house, it was decided the best idea was to replace the drains on that side.
The crew, which included Bob’s sons, arrived a couple of days later. They replaced all the crushed and plugged Big O piping with PVC. They also repaired some cracks in the foundation, dampproofed the wall, and then installed Dimple board to provide a completely waterproof wall. After they refilled the trench, they flushed out the entire system and then dealt with a couple of other issues we had.
We were highly impressed again with the workmanship and the finished product, but what impressed us even more was the crew themselves. They were all hardworking, polite, and respectful young men.
Bob and Vanessa, you should be very proud of not only your sons, but also the rest of your crew as well. What a great group of guys.
We have already, and will continue to recommend this great family business to everyone we can.
Date: January 3, 2021
Written by: Private Homeowner
From: Burnaby, British Columbia
Had called Drainrock Industries to solve a water leak in my basement that another company (Drainmaster) couldn't resolve. Drainrock took care of the issue discovering Drainmaster did not do a proper job. I highly recommend Drainrock Industries and never will use the highly and most advertised companies. Very professional by Drainrock Industries!
Company Response
Thank you for taking time to write a review about your experience with Drainrock Industries. You were referred to us through a friend of yours that had previously used our services and was happy to share their experience. Unfortunately, the first drainage contractor you hired did not measure floor height elevations and installed new perforated PVC drainage approximately 10" above the height of the floor slab in the basement. Perimeter drain tile is intended to be installed with the top of the pipe below the bottom of the floor slab at the high point of the system, controlling the water table and preventing water ingress. From all of us at Drainrock Industries we thank you.
Shell Busey of HouseSmart Network speaks with Bob Wilde from DrainRock Industries about perimeter drainage and why it is very important to have it inspected regularly.
No matter how large or small the job is, our company promises you will receive:
Drainrock Industries is your trusted family owned and operated company that specializes in doing the job RIGHT the first time. Our team inspect perimeter drainage and can correctly diagnose and repair problem areas such as:
We assess the problem area and give a detailed analysis on the root of the problem with the aid of a video inspection camera and hydro flushing equipment. Then outline a solution and implement it to permanently fix the problem. Our service area covers entire lower mainland from Horseshoe Bay to Abbotsford, including Vancouver, West Vancouver, North Vancouver, Richmond, Surrey, Burnaby, Coquitlam, Port Moody, Pitt Meadows, Maple Ridge, White Rock and Langley.
