Customer Reviews Total: 95

showing 1 to 10 of 95 on page 1 | 1  2  3  4  5  6  7  8  9  10    

These guys are amazing, professional, hardworking, and awesome at what they do!

Date: August 28, 2023Written by: Jennifer KupschFrom: Langley, British Columbia

Fantastic job! These guys are amazing, professional, hardworking, and awesome at what they do! We had them replace our main storm drain line, after our basement had flooded. Fairly priced, on time, great communication. Would highly recommend them!

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Drainrock Industries saved me thousands of dollars!

Date: August 17, 2023Written by: Annette LeBoxFrom: Surrey, British Columbia

Drainrock Industries saved me thousands of dollars! I paid this company $1500 to dig out areas around the perimeter of my house, put a camera down and give me a video of what they found. Justin and Brian spent most of the day digging out mud and flushing the tiles to find that the 45-year old clay tiles worked fine and didn't need to be replaced!

Earlier I had called 2 well-known major drainage companies in the Lower Mainland. Each company came to my home, inspected the perimeter drains, put the camera down and told me the drain tiles were broken and had to be replaced. The first company quote came in at $24, 000 and the second was $30, 000. and that's not counting the cost to repair the cement.

I am eternally grateful to Bob, the owner of Drainrock who was forthright and honest and saved me money. Thank you, Drainrock Industries.

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Professional, comprehensive, honest, effective solutions and implementations

Date: August 14, 2023Written by: Rod NemecekFrom: Langley, British Columbia

I have used Bob Wilde, and his extended family business in three different home projects in the past 12 years. From simple flushing of perimeter drains, to using digital cameras to inspect the inside of problematic pipes and trouble spots, to the digging up of old, big O pipe and reinstalling 4 inch PVC downspout rain leaders, and 4 inch perforated PVC perimeter drains.

What you get with their services are professional, comprehensive, honest, effective solutions and implementations to any problem you may have.

I have never been dissatisfied and in fact, their level of effort goes above and beyond what can be normally expected these days. It is no wonder they have built up such a loyal and successful clientele and business. I would not hesitate to use them in the future and recommend them wholeheartedly for any of your drainage issues.

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I highly recommend this company to everyone because they are honest and professional

Date: July 10, 2023Written by: H.From: Surrey, British Columbia

Drainrock owner Bob, had provided a free site visit and cost quote for a new drain tile installation, replacing the one that was part of my old house built in the 1920s. We also needed drainage troughs to protect our driveway and parking garage from heavy rain.

Bob was friendly and patient in answering my questions and explaining the details of the installation. A contract was then carefully drafted and later signed as I found the price reasonable, and the terms thorough; in contrast, two other companies who came in either wrote a vague contract or gave a price that was significantly higher and for less work. Drainrock’s contract was much more honest and professionally drafted.

Rylan and his crew took around two weeks to complete the installation. During that time, communication with the workers had been courteous; they had completed various stages of the installation efficiently, and cleaned the work site thoroughly afterwards. They were also flexible in taking additional requests including miscellaneous site debris removal which I really appreciated.

I could tell the workers really cared about the installation and took pride in their work because of their quality materials, workmanship and positive communication skills.

I highly recommend this company to everyone because they are honest and professional, and they provide quality performance at a reasonable price. It was a pleasure dealing with Drainrock Industries from start to finish.

Thank you for providing me with peace of mind following a quality installation and positive interaction with your staff–much appreciation.

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Go with the BEST always!

Date: March 1, 2023Written by: Marv LubinFrom: Surrey, British Columbia

Drainrock Industries are the best. Bob fixed the problem within a day for a good price as well. Go with the BEST always!

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Drainage Issues - Fantastic Solution

Date: February 14, 2023Written by: Heather Brooks & Roberts CourtFrom: Langley, British Columbia

Drainrock has worked at our building on a few occasions and has done a fantastic job investigating the problem and reporting/explaining their findings. They have very professional people working there and everyone you deal with are super friendly. Would highly recommend them.

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Hydro Flush And Video Inspection

Date: January 15, 2023Written by: PaulFrom: Vancouver, British Columbia

Drainrock Industries provides me with excellent services. The workers, Justine and Jacob, are very professional, hard working and knowledgeable. During the video inspection, Justine explained to me in details the meaning of the finding. At the end he also gave me the objective functionality assessment of the drain tile system from the house to the city main, and the problematic areas and mentioned the importance of regular maintenance. He showed genuine interest in helping customers, an invaluable attribute from the legacy of this
trustworthy company.

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Perimeter Drainage Replacement

Date: January 13, 2023Written by: Pr. U.From: Maple Ridge, British Columbia

I had 3 different contractors provide an estimate for work before I connected with Drainrock. A hydro-flush revealed crushed and broken drain tiles which meant removal of existing tiles, installing new pipe, gravel, sealing foundation cracks, new sump and connection to the city storm system. The work involved working under a very large deck, removing huge blocks of concrete from existing stairs and removing asphalt , trees and shrubs in cold, wet and muddy conditions.
Everyone that I dealt with was very professional, polite and thorough. Bobs ongoing up-dates and explanations throughout this process did much to allay my anxiety. Not having to worry about future flooding is huge. Drainrock did this on-time and in-budget as per estimate. Great company.

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Drainage Problem Solved Expertly

Date: January 9, 2023Written by: A.N.From: Langley, British Columbia

Drainrock was my fourth quote. Bob came to my house and explained what had to be done to solve my water issues. He was very thorough and knowledgeable at what had to be done. He was the only person that suggested to drain trenches to solve the problem properly.
I was pleased with his son and his crew the day they did the job. Clean up was amazing.
I would recommend this company for sure.

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100% Honest, Trustworthy, And Knowledgable

Date: January 6, 2023Written by: M & J HayesFrom: Surrey, British Columbia

We moved into an older bungalow that badly needed the drains flushed and checked, and in some cases, repaired. Drainrock came highly recommended by our house inspector. Bob and his son are busy, but they kindly were able to squeeze us in so that we could avoid any flooding from upcoming rains. They provide us with an upfront, written estimate, stuck by it, and they went the extra mile, carefully checking all possibilities because they knew it was an older home. They were super honest yet clear about what had to be fixed now, what we ourselves could do, and what could be deferred to manage our budget, but within clear time windows for eventual repair. Bob and his son also were super knowledgable about the history of the drain engineering and setups in the Surrey municipality, and what was happening with the age of the house/drains. I would 110% recommend them to anyone that I know, and we will go back to them for our remaining work next year.

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showing 1 to 10 of 95 on page 1 | 1  2  3  4  5  6  7  8  9  10