SUCH GREAT PEOPLE And Quality Work!!Date: January 3, 2024Written by: Dr. RodFrom: Surrey, British Columbia
When I first called about a water leak in our basement, Vanessa suggested a couple things to check right away and knew the likely sources of the problem based on common problems in South Surrey area. I was able to start ruling things out when Bob called, and arranged to shuffle his crews around the next morning knowing we had an active leak. Justin and Ethan (amazing young guys!!!!) were on time, and narrowed down the diagnosis of the problem so quickly.
It is worth every penny spent when you get great people, who don't upsell anything, and help to educate you so that you "understand" the problems....that allows someone with little knowledge in this area to make an informed decision about how to solve a leak problem.
Incredible ServiceDate: December 27, 2023Written by: DanFrom: Maple Ridge, British Columbia
I can't say enough good about Bob and his crew, Absolutely the best job done, Fair quote, The crew worked their butt's off and did a fantastic CLEAN job. Would recommend to anyone 5 stars is not near enough Thanks for the stress relief!
read moreHighly Recommended For Plumbing And Drainage ServicesDate: December 24, 2023Written by: BandulaFrom: Coquitlam, British Columbia
Recently we had an unexpected basement flooding. Drainstock Industries was recommended by a friend of ours who had got their services last year for a similar problem. After contacting several other companies, we decided to go with Drainstock Industries.
They arrived on site at the agreed upon time, and did a great job of checking, cleaning, flushing using a camera and a snake. They prepared a "Plumbers Report" as required by my home insurance company. Everything was done to our satisfaction! Their charges were reasonable for the service they provided. Vanessa, Bob and their work team were friendly, and answered all the questions I had asked them.
As I understand, Drainstock Industries is a family business and thus they provide personalized customer service. They solve the drainage and plumbing issues of their customers at competitive, reasonable prices. In our future drainage and plumbing needs, our first choice would be Drainstock Industries!
Perimeter Drain MaintenanceDate: December 19, 2023Written by: [Private Homeowner]From: Coquitlam, British Columbia
The service and follow-up from Drainrock Industries were excellent. We had our perimeter drains checked and it was found that the drains were clogged with roots & debris. Justin from Drainrock was very knowledgeable explaining the situation with our drains and how he would clear them up preventing a potentially big problem in the future. We highly recommend Drainrock Industries for their expertise and service.
read moreDrain Tile Repair And FlushDate: December 16, 2023Written by: P.U.From: Burnaby, British Columbia
Drain tiles were plugged and broken, water was seeping into our crawl space. I received an onsite estimate the same day I called, and the job was completed within a few days after accepting the quote. The job was completed quickly, and the dig site was restored back to its original state. After completion, I was given a video documenting the work that had been done, and it also showed images from inside drainage pipes.
I am very happy with the work that was done.
Excellent Service & ResponseDate: December 13, 2023Written by: Jesse BreggFrom: Surrey, British Columbia
Bob and the team at Drainrock Industries not only do excellent work, they have top notch client communication and are service focused. As a Realtor, those I recommend to my clients reflect on me as well, and Drainrock never disappoints. Really glad an organization this professional is there when I need them!
read moreBack Yard Drainage & Foundation CrackDate: December 12, 2023Written by: SarahFrom: Surrey, British Columbia
Crack in foundation leaking into crawl foundation. Backyard drainage causing swampy areas in lawn area. Excellent work, both areas fixed quickly.
read moreCement Foubdation Cracks FixedDate: December 11, 2023Written by: AprilFrom: Langley, British Columbia
Honest, fair price, on time, problem fixed. Great service. They filled in all the foundation cracks jn the cement of our property. This satisfied the inspector so that we could go ahead and sell our house with confidence.
read moreDrain Tile RepairDate: December 6, 2023Written by: BrayFrom: Burnaby, British Columbia
I hired Drainrock to repair my drain tile which was causing some water intrusion into my house. Bob and his sons were excellent to deal with. They spent the time on site and on the phone to go above and beyond in answering my questions and explaining everything. I was very happy with the repair and would recommend Drainrock to anyone.
read moreExcellent Service And Deep ExpertiseDate: December 4, 2023Written by: JaneFrom: Aldergrove, British Columbia
We have had ongoing issues with perimeter drainage for years, due to the iron oxide in the soil around our home. In fact, it was the principal cause of TWO basement floods over two years, each costing over $100,000. Drainrock was prompt, knowledgeable, and economical, solving not just our immediate problem, but also helping us to avoid future issues. We'll be using them on a regular basis to make sure we can sleep at night, knowing there will be no unwanted puddles in the basement!
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