Drain Tile RepairDate: December 6, 2023Written by: BrayFrom: Burnaby, British Columbia
I hired Drainrock to repair my drain tile which was causing some water intrusion into my house. Bob and his sons were excellent to deal with. They spent the time on site and on the phone to go above and beyond in answering my questions and explaining everything. I was very happy with the repair and would recommend Drainrock to anyone.
read moreExcellent Service And Deep ExpertiseDate: December 4, 2023Written by: JaneFrom: Aldergrove, British Columbia
We have had ongoing issues with perimeter drainage for years, due to the iron oxide in the soil around our home. In fact, it was the principal cause of TWO basement floods over two years, each costing over $100,000. Drainrock was prompt, knowledgeable, and economical, solving not just our immediate problem, but also helping us to avoid future issues. We'll be using them on a regular basis to make sure we can sleep at night, knowing there will be no unwanted puddles in the basement!
read morePerimeter Drain Flushing And CameraDate: November 28, 2023Written by: AlikoFrom: Surrey, British Columbia
Bob and crew from Drainrock Industries were all professional, experienced and timely. I had a basement flood cause my perimeter drain being plugged up and Drainrock flushed my drain out and put a camera inside to identify the cause of flooding in my basement and to see the flow of water after the work was done.
They came within the hour so it was amazing. I would highly recommend them and have referred them to many people especially in my neighbourhood. I am on their list for regular annual maintenance. He saved our day! They are all professional, competent and timely and do the best job possible. Excellent service.
Inspect And Clear Drain TilesDate: November 17, 2023Written by: P.U.From: Langley Township, British Columbia
Flooded basement when sump backed up. Drainrock was able to respond quickly, identify the problem, clear the lines and make recommendations to avoid future issues. Very professional and customer friendly.
read moreTree roots in the drain! The solved the problem expertly.Date: September 8, 2023Written by: RandallFrom: Delta, British Columbia
Bob gave me a free estimate and was informative but not pushy. Water was getting into my basement and Bob went through the possibilities of what might have to be done, starting with a perimeter drain flush and inspection.
The drain inspection verified tree roots in the drain, and Bob gave me my options on what needed to be done, from best scenario to worst.
It took a lot of digging to 9 feet, (using some heavy equipment and a shovel) but Drainrock was able to find the problems and remove the clogged Big-O pipes and replace them with solid pipes. We did not have to go to the more expensive plan B (ripping up my driveway). His crew worked hard for 3 days, kept to the estimate, and cleaned up afterward. They even power-washed the driveway which had been heaped with dirt. They went the extra mile on some other items and Bob was very involved in the process, keeping me informed of the proceedings.
I do a lot of sub-contracting in my own construction business, and it is refreshing to have a great group of guys working hard together to get the job done right.
Thanks Drainrock!
These guys are amazing, professional, hardworking, and awesome at what they do!Date: August 28, 2023Written by: Jennifer KupschFrom: Langley, British Columbia
Fantastic job! These guys are amazing, professional, hardworking, and awesome at what they do! We had them replace our main storm drain line, after our basement had flooded. Fairly priced, on time, great communication. Would highly recommend them!
Drainrock Industries saved me thousands of dollars!Date: August 17, 2023Written by: Annette LeBoxFrom: Surrey, British Columbia
Drainrock Industries saved me thousands of dollars! I paid this company $1500 to dig out areas around the perimeter of my house, put a camera down and give me a video of what they found. Justin and Brian spent most of the day digging out mud and flushing the tiles to find that the 45-year old clay tiles worked fine and didn't need to be replaced!
Earlier I had called 2 well-known major drainage companies in the Lower Mainland. Each company came to my home, inspected the perimeter drains, put the camera down and told me the drain tiles were broken and had to be replaced. The first company quote came in at $24, 000 and the second was $30, 000. and that's not counting the cost to repair the cement.
I am eternally grateful to Bob, the owner of Drainrock who was forthright and honest and saved me money. Thank you, Drainrock Industries.
Professional, comprehensive, honest, effective solutions and implementationsDate: August 14, 2023Written by: Rod NemecekFrom: Langley, British Columbia
I have used Bob Wilde, and his extended family business in three different home projects in the past 12 years. From simple flushing of perimeter drains, to using digital cameras to inspect the inside of problematic pipes and trouble spots, to the digging up of old, big O pipe and reinstalling 4 inch PVC downspout rain leaders, and 4 inch perforated PVC perimeter drains.
What you get with their services are professional, comprehensive, honest, effective solutions and implementations to any problem you may have.
I have never been dissatisfied and in fact, their level of effort goes above and beyond what can be normally expected these days. It is no wonder they have built up such a loyal and successful clientele and business. I would not hesitate to use them in the future and recommend them wholeheartedly for any of your drainage issues.
I highly recommend this company to everyone because they are honest and professionalDate: July 10, 2023Written by: H.From: Surrey, British Columbia
Drainrock owner Bob, had provided a free site visit and cost quote for a new drain tile installation, replacing the one that was part of my old house built in the 1920s. We also needed drainage troughs to protect our driveway and parking garage from heavy rain.
Bob was friendly and patient in answering my questions and explaining the details of the installation. A contract was then carefully drafted and later signed as I found the price reasonable, and the terms thorough; in contrast, two other companies who came in either wrote a vague contract or gave a price that was significantly higher and for less work. Drainrock’s contract was much more honest and professionally drafted.
Rylan and his crew took around two weeks to complete the installation. During that time, communication with the workers had been courteous; they had completed various stages of the installation efficiently, and cleaned the work site thoroughly afterwards. They were also flexible in taking additional requests including miscellaneous site debris removal which I really appreciated.
I could tell the workers really cared about the installation and took pride in their work because of their quality materials, workmanship and positive communication skills.
I highly recommend this company to everyone because they are honest and professional, and they provide quality performance at a reasonable price. It was a pleasure dealing with Drainrock Industries from start to finish.
Thank you for providing me with peace of mind following a quality installation and positive interaction with your staff–much appreciation.
Perimeter Drain UnpluggedDate: June 29, 2023Written by: Private UserFrom: Langley Township, British Columbia
Had tried with my own pressure washer and mole attachment but was unable to break through the plug of debris. Drainrock was my first call as they were local and well-reviewed. He gave me my options as to what they could provide and perhaps they may not be able to do what I needed. I decided to chance it. They came the next day and in about half an hour they were able to get through and were packing up. Definitely worth the call.
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