The french drain was completed in record time and the flush found a massive root in the pipe.Date: December 11, 2024Written by: Walter Real EstateFrom: Langley, British Columbia
We personally used Drainrock to complete a french drain and flush of our drain tiles. After researching many other companies for drainage services, I found Drainrock. Bob came out and from the beginning, I knew he was someone I could trust. He was transparent about the cost/services and very knowledgeable about everything drainage.
Our work was scheduled to be done during his very busy rainy season but he always kept us informed about scheduling. The french drain was completed in record time and the flush found a massive root in the pipe.
In an industry where virtually every customer needs their work done ASAP, Bob goes that extra mile to make sure you're happy with the job. And to top it off, their pricing is extremely fair. I would highly recommend calling Bob and Drainrock for any drain issues or proactive work.
Thanks again Bob!
Prompt, professional, knowledgeable, efficient, and very congenial!Date: December 3, 2024Written by: I. H.From: Surrey, British Columbia
In October of 2024, during the ‘atmospheric river’ climate event, our crawlspace was flooded for the first time in the 30 years we have lived in our home. After an extensive professional clean up process had begun, the insurance company determined that they would not cover our costs saying it was due to issues with the drainage around our home.
Since we had never had any issues like this before, and given that 10 of our neighbours were also flooded on the same day, we called Drainrock Industries and asked if they could come out and do an assessment of our property. The owner, Bob, was incredibly responsive despite being very busy and arrived the next day. His extensive knowledge and experience were obvious from the minute he arrived, and we were grateful for his willingness to dispatch his crew asap to inspect our system.
Two days later, the fellas arrived on time and performed a full flush and scope of our system and were able to determine that the cause of our flood was a blockage in the township storm sewer drain and not our system at all. They provided us with a full written report and USB video recording of our system for our use moving forward in our dealings with the township and insurance company.
We were very impressed with all of our interactions with the staff of this company. They were prompt, professional, knowledgeable, efficient, and very congenial. The price was very reasonable and the charged what they quoted which we appreciated. We highly recommend this company to anyone looking for the best in the industry.
Excellent experience with Drainrock (perimeter drainage flushing)Date: August 30, 2024Written by: Jamieson AndersonFrom: Langley, British Columbia
After receiving some ridiculous quotes for hydro flushing our home's perimeter drainage, I called Drainrock and was offered a very good price. We hired them to perform the service. It was done quickly, communication before the service was excellent, and their customer service was top notch. Thank you guys, and we will definitely hire you to do this again next time it is needed.
read moreScheduled perimeter drain flushing done rightDate: August 28, 2024Written by: P. D.From: Surrey, British Columbia
We have been using Drainrock Industries every 2 years to put camera and flush our perimeter drain. They come and complete job as told and we have never been over charged or they sell additional work unnecessarily.
read moreGreat service for hydro flushing, and at a great priceDate: July 15, 2024Written by: J.X.From: Port Coquitlam, British Columbia
After receiving some ridiculous quotes for hydro flushing our home's perimeter drainage, I called Drainrock and was offered a very good price. We hired them to perform the service. It was done quickly, communication before the service was excellent, and their customer service was top notch. Thank you guys, and we will definitely hire you to do this again next time it is needed.
read moreDrain tile inspectionDate: June 25, 2024Written by: DerekFrom: Langley, British Columbia
My clients required a draintile inspection at their newly purchased home for peace of mind. I reached out to Drainrock Industries to meet on site to discuss our options. The owner met me on site and was able to fill in all my gaps of knowledge about my clients draintile system. They were able to book me in quickly and the team they sent out to do the inspection were courteous, polite and knowledgeable.
I was very happy with my experience and will be using them again in the future.
Professionally dealing with your perimeter drainage problem as a wholeDate: April 9, 2024Written by: MickFrom: Surrey, British Columbia
Bob, laid out the problem as he saw it and when it came time to complete the work, his crew did it in a timely manner and as scheduled. His son Rylan patiently explained the process as they were doing the replacement. I felt really confident in the knowledge level they displayed. A plumber can hydro-jet your drains but this company specialized in dealing with your drainage problem as a whole.
read moreDrain tile full replacement for a 50+ years old homeDate: February 14, 2024Written by: ChrisFrom: Maple Ridge, British Columbia
Our home is 50 plus years of age and the drainage was way past its prime. We needed a full replacement of our drain tile. After our due diligence of getting multiple quotes, we settled on Drainrock Industries. Upon meeting Bob, I had a good feeling that he was the guy I needed for the job. After a walk around and rapport building, he said I would have a quote within 24 hours. The quote arrived in my email box later that evening and I was pleasantly surprised at the price.
A full replacement is not a small job nor is it cheap, and I knew it was going to be a big job and mess.
After they received the city permit, they came and did a walk through the day before starting. This is where the fun begins. As they started to excavate our yard we were hit with an atmospheric river. It was a little nerve-racking as the water started to fill in the trench that was dug. The team did prepare for this and protected us well and made it through unscathed.
We knew that the yard was going to be a mess while the work was being done and I kept saying short term pain for long term gain. At times we just smiled and shook our heads while the team just kept their heads down and moving forward as the professionals they are. The whole process took a little over two weeks to complete and I felt there was going to be a big mess to clean-up. A few times both my wife and I were assured by Bob that it will look great once it is completed. He was right, and we are so pleased with the work that was done and the clean-up as they put things back together.
I highly recommend Drainrock Industries for any of your drainage needs. They are a family owned and operated business and they put a personal touch on their work. From the first meeting with Bob, he kept us updated from beginning to the end. These guys know what they are doing and get the job done with the focus on the customer. Thanks Bob and Vanessa and to your whole team.
Town House ComplexDate: January 29, 2024Written by: Strata CouncilFrom: North Vancouver, British Columbia
The Drainrock crew did an outstanding job cleaning our perimeter drains. We have them do 2 buildings a year as a preventative maintenance measure. We have had them do this work for the last 4 years. We would highly recommend Drainrock.
read moreGreat Company!Date: January 10, 2024Written by: JonFrom: Surrey, British Columbia
Bob come as promised and provided a concise quote to inspect the drain tile system around my home. I hired them, they set a time and date, and they showed up as promised. The guys were very thorough and friendly. They took the extra time to inform me about my drainage system and how it works. I felt like they really cared that my system was in good working order.
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